Privacy policy

PRIVACY POLICY

Effective Date: 03 August 2026

Business Name: M/S Taramani Farms

Country: India

1. Introduction

Welcome to M/S Taramani Farms ("we," "our," "us," or "Company"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Policy, please discontinue the use of our website and services.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

A. Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • City

  • State

  • PIN Code

  • Country

  • Company Name (if applicable)

B. Order Information

  • Products purchased

  • Order value

  • Payment status

  • Order history

  • Delivery information

  • Return and refund history

C. Payment Information

We do not store your complete debit card, credit card, or banking credentials. Payments are processed securely through authorized third-party payment gateways. We may receive limited payment information such as transaction IDs and payment status.

D. Technical Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser type

  • Device information

  • Operating system

  • Language settings

  • Date and time of access

  • Pages visited

  • Referring website

  • Clickstream data

E. Customer Communications

We may retain information you provide through:

  • Emails

  • Contact forms

  • Customer support requests

  • Product reviews

  • Feedback

  • Surveys

  • Social media interactions

3. How We Collect Information

We collect information when you:

  • Create an account

  • Place an order

  • Subscribe to newsletters

  • Contact customer support

  • Fill out forms

  • Participate in promotions

  • Submit reviews

  • Browse our website

  • Accept cookies

4. Purpose of Collecting Information

Your information is collected to:

  • Process orders

  • Deliver products

  • Verify transactions

  • Provide customer support

  • Process refunds and returns

  • Improve website performance

  • Personalize user experience

  • Prevent fraud

  • Detect unauthorized activities

  • Send order confirmations

  • Respond to inquiries

  • Send promotional offers (with your consent where required)

  • Comply with legal obligations

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Keep you logged in

  • Improve website functionality

  • Measure website traffic

  • Analyze user behavior

  • Enhance shopping experience

  • Display relevant content

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

6. Marketing Communications

With your permission, we may send:

  • Promotional emails

  • SMS notifications

  • WhatsApp updates

  • Product launch announcements

  • Discount offers

  • Festival offers

  • Order updates

You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us.

7. Sharing of Information

We do not sell or rent your personal information.

We may share information only with trusted service providers, including:

  • Delivery and logistics partners

  • Payment gateway providers

  • Cloud hosting providers

  • IT support providers

  • Customer service providers

  • Analytics providers

  • Government or regulatory authorities when legally required

All such parties are expected to handle your information responsibly and only for the purposes for which it is shared.

8. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted communication where appropriate, restricted access to personal data, and regular monitoring of our systems.

While we strive to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain your information only for as long as necessary to:

  • Fulfil orders

  • Provide customer support

  • Process refunds

  • Maintain business records

  • Resolve disputes

  • Comply with applicable legal, tax, and accounting requirements

When information is no longer required, it will be securely deleted or anonymized, unless retention is required by law.

10. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Update your account details

  • Request deletion of personal information where applicable

  • Withdraw consent for certain processing activities

  • Object to certain uses of your personal information

  • Request information about how your personal data is processed

To exercise these rights, please contact us using the details provided below.

11. Children's Privacy

Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

12. Third-Party Services

Our website may contain links to third-party websites or services, including payment gateways and social media platforms. We are not responsible for the privacy practices or content of such third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

13. International Data Transfers

Your personal information is primarily processed in India. If your information is transferred outside India by our service providers, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

14. Legal Compliance

We may disclose personal information where required to:

  • Comply with applicable laws

  • Respond to lawful requests from government authorities

  • Enforce our Terms and Conditions

  • Protect our legal rights

  • Prevent fraud or illegal activities

  • Protect the safety of our customers and the public

15. Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your password. Please notify us immediately if you believe your account has been accessed without authorization.

16. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will become effective upon publication on our website. We encourage you to review this Policy periodically to stay informed about how we protect your information.

17. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from this Policy shall be subject to the jurisdiction of the competent courts in the place where M/S Taramani Farms carries on its principal business, unless otherwise required by applicable law.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

M/S Taramani Farms

Email: maataramanifarms@gmail.com

Phone: +91 99345 86054

Business Hours:

Monday to Saturday

10:00 AM – 6:00 PM (IST)

We are committed to protecting your privacy and handling your personal information responsibly, transparently, and in accordance with applicable laws.