Terms of service

TERMS OF SERVICE (TERMS & CONDITIONS)

Effective Date: 03 August 2026

Business Name: M/S Taramani Farms

Country: India

1. Introduction

Welcome to M/S Taramani Farms ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, services, applications, and any purchases made through our online store. By accessing our website, creating an account, or placing an order, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you should not use our website or purchase products from us.

2. Eligibility

To use our website or place an order, you must:

  • Be at least 18 years of age or have the consent of a parent or legal guardian.

  • Have the legal capacity to enter into a binding contract under applicable Indian law.

  • Provide accurate, complete, and current information during registration and checkout.

  • Use the website only for lawful purposes.

We reserve the right to refuse service, suspend accounts, or cancel orders if these conditions are not met.

3. Acceptance of Orders

All orders placed through our website are subject to acceptance by M/S Taramani Farms.

An order confirmation email or message acknowledges receipt of your order but does not constitute acceptance. We reserve the right to accept, reject, or cancel any order due to reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Payment failure

  • Inaccurate customer information

  • Delivery restrictions

  • Violation of these Terms

If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Refund Policy.

4. Product Information

We make every effort to ensure that product descriptions, images, specifications, pricing, and availability are accurate. However:

  • Product images are for illustrative purposes only.

  • Actual colour, texture, size, and appearance may vary due to photography, lighting, monitor settings, or the natural characteristics of farm products.

  • Handmade, organic, and natural products may differ slightly between batches.

  • Minor variations do not constitute defects.

We reserve the right to correct errors, omissions, or inaccuracies at any time without prior notice.

5. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice. Taxes, shipping charges, and other applicable fees will be displayed during checkout before payment is completed.

In the event of a pricing error, we reserve the right to cancel the affected order and issue a refund if payment has already been made.

6. Payment Terms

We accept various payment methods, including:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Digital Wallets

  • Cash on Delivery (where available)

Payments are processed through secure third-party payment service providers. We do not store complete payment card information on our servers.

You agree to provide accurate payment information and authorize us to charge the applicable amount for your purchase.

7. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery timelines are provided for convenience only and are not guaranteed. Delivery may be delayed due to circumstances beyond our control, including weather conditions, natural disasters, transportation disruptions, public holidays, or government restrictions.

Risk of loss and ownership of products generally passes to you upon successful delivery to the address provided in your order.

8. Order Cancellation

Customers may request cancellation before an order has been dispatched.

Once an order has been shipped, cancellation may not be possible. Refunds for eligible cancellations will be processed in accordance with our Refund Policy.

We reserve the right to cancel any order if required for operational, legal, or security reasons.

9. Returns, Replacements, and Refunds

Returns, replacements, and refunds are governed by our separate Return and Refund Policy.

Customers should review that policy before placing an order. Eligibility, timelines, exclusions, inspection procedures, and refund methods are detailed in that document.

10. User Accounts

If you create an account with us, you agree to:

  • Provide accurate and complete information.

  • Keep your login credentials confidential.

  • Be responsible for all activities conducted through your account.

  • Notify us immediately of any unauthorized use or security breach.

We may suspend or terminate accounts that are used fraudulently or in violation of these Terms.

11. Acceptable Use

You agree not to:

  • Violate any applicable law.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation of the website.

  • Misrepresent your identity.

  • Use automated tools to scrape or copy website content without permission.

  • Engage in fraudulent transactions.

  • Misuse promotional offers or discount codes.

Any violation may result in suspension of access, cancellation of orders, and legal action where appropriate.

12. Intellectual Property

All content on this website, including text, images, graphics, logos, product names, designs, icons, videos, software, and other materials, is owned by or licensed to M/S Taramani Farms and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or exploit any content without our prior written consent, except for personal, non-commercial use as permitted by law.

13. Product Availability

All products are subject to availability. We reserve the right to:

  • Limit purchase quantities.

  • Discontinue products at any time.

  • Substitute products of equivalent quality where appropriate and with your consent when required.

  • Refuse bulk or commercial orders where necessary.

14. Promotional Offers

From time to time, we may offer promotional discounts, coupons, loyalty rewards, or seasonal campaigns.

Unless otherwise specified:

  • Offers cannot be combined.

  • Offers are valid only during the stated promotional period.

  • Offers cannot be exchanged for cash.

  • We reserve the right to withdraw or modify promotions at any time in cases of error, misuse, or other legitimate reasons.

15. Customer Reviews

Customers may submit reviews, ratings, and feedback.

By submitting content, you grant M/S Taramani Farms a non-exclusive, royalty-free, worldwide licence to use, display, reproduce, and publish such content for business purposes.

You agree not to post content that is unlawful, defamatory, misleading, offensive, or infringes the rights of others. We reserve the right to remove any content at our discretion.

16. Limitation of Liability

To the maximum extent permitted by applicable law, M/S Taramani Farms shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, or data loss arising from the use of our website or products.

Our total liability for any claim relating to a product or service shall not exceed the amount paid by the customer for the relevant product or service.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

17. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

While we strive to maintain accurate information and uninterrupted service, we do not guarantee that:

  • The website will always be available.

  • The website will be free from errors or viruses.

  • Information will always be complete or current.

  • Products will meet every customer's subjective expectations.

Statutory warranties and consumer rights under applicable Indian law remain unaffected.

18. Indemnification

You agree to indemnify and hold harmless M/S Taramani Farms, its proprietors, employees, agents, and service providers from any claims, liabilities, damages, costs, or expenses arising out of:

  • Your breach of these Terms.

  • Your misuse of the website.

  • Your violation of applicable law.

  • Your infringement of the rights of any third party.

19. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Earthquakes

  • Fires

  • Epidemics or pandemics

  • Government actions

  • War or civil unrest

  • Transportation disruptions

  • Labour strikes

  • Power failures

  • Internet outages

Our obligations will resume as soon as reasonably practicable after the event ends.

20. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By using our services, you acknowledge that you have read and understood our Privacy Policy.

21. Third-Party Services

Our website may integrate or link to third-party services, including payment gateways, logistics providers, analytics services, and social media platforms.

We are not responsible for the content, privacy practices, or terms of use of third-party websites or services. Your interactions with such services are governed by their respective terms and policies.

22. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, the use of our website, or the purchase of our products shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the place where M/S Taramani Farms carries on its principal business, unless otherwise required by applicable law.

23. Changes to the Terms

We reserve the right to amend or update these Terms at any time. Updated Terms will become effective immediately upon publication on our website unless otherwise stated.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

24. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

25. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies published on our website, constitute the entire agreement between you and M/S Taramani Farms regarding your use of our website and services and supersede any prior understandings relating to the same.

26. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

M/S Taramani Farms

Customer Support

Email: maataramanifarms@gmail.com

Phone: +91 99345 86054

Business Hours:

Monday to Saturday

10:00 AM – 6:00 PM (IST)

We appreciate your trust in M/S Taramani Farms. Our goal is to provide high-quality farm products, transparent business practices, and a safe, reliable shopping experience for customers across India.